Intermec CS40 Manuel d'utilisateur télécharger pdf (Page 113)

Chapter 9 — Troubleshooting and Maintaining the Computer

CS40 Mobile Computer User’s Manual 101

Before you can call Intermec Product Support, make sure you have the

following information ready:

• Configuration number

• Serial number

• Operating system version

• SmartSystems Platform Bundle (SSPB) version

• If you are using security, know the type (Funk or Microsoft) and the

full set of parameters

• Power management settings

• If you are using terminal emulation (TE), know the version and

protocol. If you are not using TE, know the language your custom

application was written in and the tools you used to create it.

You can find most of the information listed above in Intermec

Settings. Consult your application developer for information on your

custom application.

Finding Your Configuration Number

Use the following procedure to help you find the configuration

number of your mobile computer.

• Look at the label on the back of the computer.

Finding Your Operating System Version

Use the following procedure to help you find your mobile computer’s

OS version.

1 Tap Start > Internet Explorer.

2 Tap the Intermec logo. The Intermec page appears and displays

the software build information.

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Intermec CS40 Manuel d'utilisateur Page 113