Intermec PC43t Manuel d'utilisateur télécharger pdf (Page 127)

Chapter 5 — Troubleshoot the Printer

PC23 and PC43 Desktop Printer User Manual 113

The RFID module is installed in

the printer, but “RFID” does not

appear in the menu.

The printer is not communicating

properly with the RFID hardware. For

help, contact your local Intermec

representative.

None of the RFID commands

work.

RFID is disabled. Enable RFID from the

web page or the Main Menu. Go to

Settings (Main Menu) or Configure

tab (web page) > System Settings >

Manage I/O.

Printing on regular media (not

RFID) is slow and halted in

between labels.

RFID is enabled. Disable RFID from the

web page or the Main Menu.

I am using an application to write

to RFID tags and the printer is

printing “VOID” labels.

Try these possible solutions:

• The printer may not recognize the

RFID media type. Restart the printer

or run the media or RFID calibration

wizard.

• You may need to modify the Tag

Position parameter.

• You may need to adjust the output

power (field strength) to the antenna.

I receive this message “No RFID

tag found.”

Try these possible solutions:

• Make sure you are using RFID media.

• You may need to modify the Tag

Position parameter.

• The tag may be broken. Try printing

on a different label.

When I send a TAGREAD or

TAGWRITE command, I get this

error message: “Tag format

error.”

The TAGFORMAT de

fined for the

operation determines the number of

required parameters. You may need to

modify the TAGFORMAT. For help, see

the Intermec Fingerprint Command

Reference Manual or the

IPL Command Reference Manual.

For more information, see the EPC Tag

Data Standard (v1.1, revision 1.27)

available from the EPCglobal website at

www.epcglobalinc.org.

Problems and Possible Solutions (Continued)

Problem Possible Solution

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